• 0Shopping Cart
Diversity Australia
  • Home
  • Services
    • Reconciliation Action Plan
    • Leadership Development
    • Global Diversity Accreditation
    • Mental Health and Well-Being
    • Gender Neutral Design Workspaces
    • Diversity Programs
    • Unconscious Bias
      • Test your own Unconscious Bias
    • LGBTQI
    • Women World Changers Conference Sydney / Melbourne
    • Workplace Gender Equality Reporting 2018
    • Women in Industry
    • Indigenous
    • Indigenous Assessment Programs
    • Empowering a New Workforce
  • Business Sectors
    • Transport & Logistics
    • Banking and Finance
    • Legal and Professional Services
    • Resources and Energy Sectors
    • Construction, Engineering and Consulting Services
    • HR IR WHS Compliance
  • Recruitment
  • Training
    • ISO/DIS 30415 Human Resource Management — Diversity and inclusion
    • Inclusive Leadership
    • Diversity and Inclusion Program
    • Unconscious Bias in Succession Management
    • Unconscious Bias in Talent Management
    • Managing Unconscious Bias at Work
    • Cognitive Biases in Decision Making
    • Cultural Sensitivity and Awareness Training
    • Equal Employment Opportunity (EEO) and Anti-Discrimination Program
    • Respectful Workplace Program ( Sexual Harassment, Bullying and Discrimination)
    • Sexual Harassment
    • Contact Officer Mentor Support Program
    • Disability Awareness
    • Contact Officer Training
  • Conferences
    • Brene Brown
    • Indra Nooyi
  • About Us
    • Resources
  • Contact
    • Website Conditions
  • Search
  • Menu Menu

Recent Posts

  • 2018 Mobility Conference – Melbourne
  • New family and domestic violence leave entitlements – Are your Policies in Place?
  • An Evening With Hillary Rodham Clinton – May 018
  • Why recruitment bias is bad for business
  • Diversity as a business advantage

Categories

  • Blog
  • General
  • News
  • Personal

Contact Officer Virtual Delivery Program – 4 Hours – Live Virtual Face to Face Delivery

$3,450.00 plus. GST

Category: Diversity Training Tags: bullying, contact officer, Live Virtual / Face to Face Delivery, sexual harassment
  • Description

Description

In this 4 Hour Virtual Delivery – Face to Face program, participants will recognise the importance of the Contact Officer role and develop an understanding of the role’s responsibilities, particularly when dealing with allegations of bullying and discrimination. In this half -day program, Diversity Australia’s facilitator deliver a program that gives them a strong understanding of knowledge and behaviours to help participants to develop effective techniques for solving a variety of common issues they may face in the workplace.

Group size limited to 4-6 People. One on One Sessions also available.

COURSE CONTENT

Topics addressed include:

  • Diversity in a changing World
  • Parity, Equity, Inclusion and Unconscious Bias and how they play their parts
  • the law and expectations we all have to manage against
  • legislation/ case analysis
  • unlawful discrimination and how to manage and report it
  • harassment – multiple formats
  • what constitutes harassment and bullying
  • bullying in many contexts
  • the new role of the Contact Officer
  • record keeping and its key importance
  • problems experienced by Contact Officers and how to resolve them
  • attributes of a Contact Officer and how to deal with the stresses of the role
  • conducting a one-on-one meetings and
  • effective discussions and role plays based on key relevant organisational experiences

Related products

  • Equal Employment Opportunity Program – 2 Hour Program- Live Virtual / Face to Face Delivery

    $3,500.00 plus. GST
    Add to cart Show Details
  • Contact Officer Mentor Support Program- – Live Virtual Face to Face Delivery

    $100.00 plus. GST
    Add to cart Show Details
  • Contact Officer Refresher Training 2 Hours – Live Virtual Face to Face Delivery

    $2,450.00 plus. GST
    Add to cart Show Details
  • Contact Officer Face to Face Delivery Program – 8 Hours – Live Virtual Face to Face Delivery

    $3,950.00 plus. GST
    Add to cart Show Details

Quick Links

  • Women in Industry
  • Our People
  • Resources
  • Legal and Professional Services
  • Banking and Finance
  • Business Sectors
  • Policies

Newsletter Sign up

Latest News

  • 2018 Mobility Conference – MelbourneAugust 22, 2018 - 1:12 pm
  • New family and domestic violence leave entitlements – Are your Policies in Place?August 7, 2018 - 10:37 am
  • Why recruitment bias is bad for businessAugust 23, 2017 - 5:24 pm
  • Diversity as a business advantageAugust 23, 2017 - 10:02 am
  • Gender equality core element of Australia’s foreign policy: EnvoyAugust 11, 2017 - 4:35 pm
  • Maybe Google Need to Google the meanings of Diversity, Culture, Equal Opportunity and Unconscious BiasAugust 11, 2017 - 4:22 pm
  • Viral Google email: ‘Men better suited to the jobAugust 11, 2017 - 4:06 pm

Follow us on Facebook

© Copyright - Diversity Australia
  • Twitter
  • Facebook
  • Blog
  • Contact
Contact Officer Refresher Training 2 Hours – Live Virtual Face to Face... Contact Officer Mentor Support Program- – Live Virtual Face to Face D...
Scroll to top
en English
ar Arabiczh-CN Chinese (Simplified)nl Dutchen Englishfr Frenchde Germanit Italianpt Portugueseru Russianes Spanish