Diversity and Inclusion Professionals Certificate

Introducing a New Certificate in Diversity and Inclusion form Urban University

Gain in-depth knowledge of contemporary and emerging trends in Diversity and Inclusion (D&I) at a Global Level. This profession is highly specialized, complex and vital to an organisation’s mission, vision and values.   This program will allow participants to develop skills to link Diversity and Inclusion across organisational effectiveness and business performance.

This three part program on EEO is packed with the latest information needed to understand Equal Employment Opportunity Laws in the context of daily work situations. You will examine:

  • EEO/affirmative action laws and obligations of employers sand employees
  • Recent legislation, guidelines, compliance agencies’ interpretations, and court decisions
  • The impact of EEO laws on an organisation’s policies, procedures, and day-to-day operations

Key Topics

    • Civil Rights
    • EEO laws
    • Age Discrimination in Employment Act
    • Equal Pay Act: how current enforcement conditions affect employers
    • People with Disabilities Act: compliance with complicated requirements
  • Affirmative action  laws and orders
  • Family and medical leave: employer responsibilities
  • Sample state and local laws and cases

Special Features

  • On-the-job reference manual containing laws, summaries, agency booklets, and a reference resource list
  • Updates on Global Court cases

Who Will Benefit

Executive and Managers who wish to obtain a current, in-depth review of the EEO and federal, state, and local laws as well as regulations and court cases.

Organisations across America are implementing programs and strategies designed to help them manage and leverage D&I more effectively. Launching and sustaining a Diversity and Inclusion Initiative requires strategic planning that is based on sound methodology and a systemic approach that should be designed to address current realities of the business landscape.

This workshop offers:

  • A framework that examines ten pillars of a systemic approach to D&I that is designed to sustain a focus on diversity and inclusion
  • A process to launch, enhance or revitalize initiatives with thoughtful planning and sound methodology
  • Developmental models and best practices to drive effectiveness and to sustain a D&I initiative

Key Outcomes

Examine and discuss:

  • The need to articulate a clear link between diversity and organizational performance
  • How to use key change drivers to guide the launch and sustainability of a D&I initiative
  • D&I as an organizational development intervention

Approach and Features

In this two-day workshop, participants engage in highly interactive exercises and case studies to apply concepts. Networking opportunities with participants from different industries and sectors allow for the exchange of best practices from practitioners and D&I organizational leaders.

Key Topics

  • The historical evolution of diversity and inclusion and the implications for designing and implementing D&I initiatives
  • Understanding organizational readiness when launching an initiative
  • Level-setting organizational understanding of diversity and inclusion
  • Developing a strategic plan that is aligned with mission, vision and values
  • The importance of a clear business rationale
  • Communication and education as key pillars of the initiative
  • Engaging employees across the organization
  • Key internal and external stakeholders
  • Accountability and measurement
  • Rewards and recognition

Who Will Benefit

D&I leaders and practitioners, HR leaders and practitioners who want to understand current business trends and the implications for launching or re-energizing and sustaining existing D&I Initiatives

While most organizations establish talent management goals to ensure that they attract and retain employees who represent diverse groups, many fall short of these goals. This workshop offers a fresh perspective that reframes talent management by examining processes and practices for recruiting, on-boarding and engaging employees, through an inclusive lens.

This workshop offers:

  • A systemic approach to talent management
  • A broadened view of recruitment and retention
  • A paradigm shift of the on-boarding process as a lever for engagement

Key Outcomes

Examine and discuss:

  • Talent management, including a focus on strategy and organizational culture
  • A systemic approach to recruiting, on-boarding and retention
  • Tools for identifying organizational talent gaps and gains
  • Methods to connect recruiting to business goals
  • Strategies for impacting employee engagement through a systemic on-boarding process

Approach and Features

This two-day workshop features interactive exercises, a simulation case study as well as the development of an application learning plan to reinforce and apply key concepts. Participants engage in robust discussions that challenge current thinking about recruitment and retention. Networking opportunities are provided as participants from diverse industries, sectors and organizations share challenges, insights and best practices.

Key Topics

  • The importances of organizational culture in driving the success of the talent management strategy
  • Challenges and opportunities of recruiting and retention
  • Business drivers for talent management
  • The impact and influence of unconscious bias on talent management decision-making
  • Aligning business strategy, talent management strategy and D&I strategy
  • Emerging trends in recruitment and on-boarding
  • Identifying talent gaps and gains
  • Examining and advancing performance management, mentoring, succession planning, coaching and also systems, policies, processes and practices that influence recruitment, retention and on-boarding
  • Developing a balanced approach to quantitative and qualitative measurement

Who Will Benefit

D&I leaders and practitioners, HR leaders and practitioners and middle managers who want to broaden their perspectives on talent management as they identify and understand the impact of contemporary challenges and opportunities in the current business environment.

Related Workshops

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Instructors for Oct 17-18, 2016
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The effectiveness of diversity and inclusion councils varies considerably from organisation to organization, and there is no consistent approach to making them work. The effective use and application of a diversity council strategy is one of the critical challenges and opportunities facing organisations. Understanding the business impact of D&I Strategy and creating a plan to implement goals created from the D&I Council are the most effective and evolving the organisation focus.

Key Outcomes

  • Learn how to position your diversity and inclusion council for success
  • Understand the best practices in diversity and inclusion formation, operation and impact
  • Identify the competencies needed for diversity and inclusion members to impact effectiveness
  • Identify appropriate diversity and inclusion councils for your organisation
  • Create a mission and goals for your diversity and inclusion council

Approach and Features

Participants apply learnings and gain best practices in council development and operation through this two-day workshop’s case study approach. Interwoven in this course are discussions around current topical issues facing different organisations who are at different levels of diversity and inclusion council progression.

Key Topics

  • Forming effective diversity and inclusion councils
  • Diversity and inclusion council membership: who to include and why
  • Core competencies of effective diversity and inclusion councils
  • A strategic approach to assessing membership in the long and short term
  • Mission and goals of diversity and inclusion councils
  • Setting expectations for diversity and inclusion council members
  • Energizing existing diversity and inclusion councils
  • Enlisting the support of ERGs and the entire organisation
  • Functioning as a productive member
  • Setting expectations for diversity and inclusion councils
  • Accountability for diversity and inclusion councils
  • Training diversity and inclusion council members
  • Charting the progress of dynamic councils
  • The need for a strategic integrated approach to diversity and inclusion council formation and governance

Who Will Benefit

D&I professionals responsible for D&I Councils, members of diversity and inclusion councils; members of councils that are losing steam; EEO, diversity, and other HR specialists with diversity responsibility; diversity consultants; anyone who wants to know how to make councils work.

The cornerstone of effective diversity training is ensuring that management and employees have an experience that raises awareness through self-discovery, changing behaviors by identifying strengths and gaps and committing to change, assessing your organisational audience and applying the appropriate learning and development strategies. Increasingly, when diversity training is developed improperly, it is fraught with legal risk and may cause backlash and produce negative impact. This program will provide best practices and ways to create the right training for your organisation.

Key Outcomes

Enhance your skills in developing and delivering diversity training by exploring:

  • Methods for identifying and planning diversity training needs
  • Training techniques, models and ideas that get diversity messages across
  • Critical facilitation and delivery skills for successful diversity training and information dissemination

Approach and Features

During this two-day fully participative workshop, participants have many opportunities to apply their learning and skills through group discussions, team facilitation and delivery content topics, and critique and feedback on facilitation and training plans.

Key Topics

  • Diversity awareness training
  • Training needs assessment
  • Diversity skills training
  • Deciding whether training is the right intervention
  • Building support for training and minimizing resistance
  • Developing the training plan
  • Inclusive training practices
  • Dealing effectively with the difficult issues (e.g., race, gender, sexual orientation, unearned privilege)
  • Avoiding the blame game
  • Legal issues in diversity training
  • Blended learning
  • Evaluating success and minimizing failure
  • Emerging issues in diversity training
  • Managing training consultants

Who Will Benefit

HR, Trainers, L&D Professionals, EEO, diversity managers, consultants, and anyone with responsibility for training.

Assess key D&I competencies that drive business imperatives to ensure alignment with the vision and mission around D&I strategy. Learn new change management strategies used by successful organizations and practice relevant skills for engaging employees. Leave with a toolkit that includes five critical competencies and related behaviors, self-assessments, techniques to improve individual contributions and conflict and influence styles that impact and sustain D&I initiatives.

Key Outcomes

  • Understanding elements of competency composition
  • Discussing and defining five critical competencies that advanced diversity and inclusion strategies
  • Assessing competency strengths and gaps
  • Applying influencing styles and behaviors

Approach and Features

Participants apply learnings and gain best practices in this one-day competency workshop, inclusive of self-assessments, group discussions and tactical content activities reinforcing learnings.

Key Topics

  • Competency overview
  • Competency composition
  • Five competencies that advance diversity and inclusion strategies
  • Influence styles and related behaviors
  • Conflict resolution styles

Who Will Benefit

Human Resources and Diversity and Inclusion professionals responsible for D&I, EEO, AA, and other HR specialists with diversity responsibility; diversity consultants; anyone who wants to know understand and apply competencies impacting diversity and inclusion strategies.

The business landscape and the world of work are being transformed by changing demographics, rapid advances in technology and globalization. These changes have implications for the workforce, the workplace and the marketplace. Responding to these changes creates opportunities for re-energizing and recalibrating the focus on Diversity and Inclusion strategies in organizations. Examine the implications for re-energizing, driving and sustaining D&I initiatives in the face of such trends as the rise of millennials in the workplace, new conversations on work, religion, race and multiple identities, cultural competence and the paradox of change.

This workshop offers:

  • An awareness and broadened exposure to enhance understanding of new and emerging global trends
  • Insights on how to address these trends as they impact D&I strategy
  • Tools for managing the impact of organizational tensions that arise from these emerging trends
  • Models and guidelines for engaging in challenging and courageous conversations that are linked to changing realities and emerging perspectives on D&I

Key Outcomes

Examine and discuss:

  • How shifting demographics, technology advances and globalization are changing the business landscape
  • New and emerging trends and understand their implications on the workforce, workplace and marketplace
  • The implications for re-energizing, driving and sustaining D&I initiatives in the face of multiple generations at work, new conversations on religion, race, multiple identities, cultural competence, and other emerging trends
  • New and emerging perspectives on the concepts of diversity and race
  • A broadened view of engagement and inclusion
  • How to leverage new and emerging trends to re-calibrate D&I in the organization

Approach and Features

In this two-day workshop, participants participate in robust and courageous conversations about new and emerging trends in the world of work, how they impact talent management, employee engagement, business outcomes and the organizational tensions that may be triggered by these new challenges and broadening perspectives. Participants have the opportunity to share best practices through interactive exercises, role plays, and videos from different industries and sectors.

Prerequisite: Fundamentals of Diversity and Inclusion Initiatives (DV221)

Key Topics

  • Understanding concepts of intersectionality and multiple identities
  • The paradox of diversity and change
  • Responses to organizational change as trends emerge
  • A model for engaging in challenging conversations around tensions triggered by change
  • White men and diversity
  • Deepening understanding of the concept of “race”
  • The business rationale for cultural intelligence
  • The rise of millennials and the impact on talent management
  • Religion and spirituality in the workplace
  • A broadened definition of “work” and 21st century skills

Who Will Benefit

D&I leaders and practitioners, HR leaders and practitioners who want to broaden their perspectives on new and emerging trends and how addressing these trends can assist in re-energizing and recalibrating D&I initiatives and enhancing their competitiveness in the rapidly changing and competitive world of work.

Related Workshops

See more workshops on Diversity and Inclusion.

Program Overview

Taught by academics and experienced practitioners, the Certificate in Strategic Diversity and Inclusion Management is designed for executives, managers, and consultants responsible for human resources, talent management, and organisational effectiveness. The program is grounded in the belief that diversity contributes to richness in organisations by having a variety of views, approaches, and actions to use in strategic and tactical planning, problem solving, and decision-making.

Students will gain the necessary insight, skills, and tools to lead or support a strategic, long-term, sustainable approach to diversity and inclusion management in their organisation. Courses will provide functional and relevant templates and tools, and students will acquire skills in analysing and diagnosing diversity and inclusion issues by working with real clients in the completion of a practicum project over the course of the program.

Program Objectives

Upon successful completion of the program, participants will:

  • Understand the latest academic research and best practices in the fields of cultural competency and diversity and inclusion
  • Apply this knowledge to their work using a systems-thinking approach
  • Develop critical competencies, metrics, values and ethics
  • Develop technical skills, effective communication, and strategic thinking relevant to a wide variety of industries, sectors and disciplines

Certificate Requirements

To earn the Certificate in Strategic Diversity and Inclusion Management from Urban University, participants must complete six (6) required courses.  The program must be completed in sequence as a cohort over the six-month duration.

Course Name
1 Theoretical Foundations of Diversity & Inclusion
2 A Systems Approach to D&I Measurement
3 Cultural & Social Group Identities
4 Resistance & Renewal: D&I Change Initiatives
5 Workplace Application (A) – Leading & Influencing
6 Workplace Application (B) – Leading & Influencing
Total 6 Required Courses

See below for course schedules and application information.

Program Prerequisites

  • A bachelor’s degree or the equivalent.
  • At least five years of experience in a government, private sector, or non-profit organization.
  • Openness to feedback; capacity for self-examination; willingness to challenge one’s own beliefs and biases.

Application Process

The Strategic Diversity and Inclusion Management certificate program has a competitive admission process. For each cohort, an admissions selection committee chooses a group of students who represent a variety of backgrounds, occupations, and goals for the program to enrich the classroom experience. Students must be open to feedback and personal growth, have a capacity for self-examination, and have a willingness to challenges one’s own beliefs.

Applications and supporting materials must be submitted online through the Urban University Portal. Applicants are responsible for uploading all required application materials by the posted deadline for their desired semester of entry. Students will be notified of their admission decision via e-mail within 2-4 weeks after the application deadline.